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When you join BJC, you can do life-changing work while building a life-changing career. You will be supported to directly affect the health and well-being of others in a positive way.

From the nurses and physicians on the front line of patient care, to the business managers who shape our policies, to the IT professionals who enable life-saving technology, to the people who keep our facilities safe and clean everyone here has a role in making medicine better.

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Sr. Performance Improvement Consultant

  • Saint Louis, Missouri
  • Support Services
  • Days
  • Full-Time
  • 87210
  • STL1-E36
  • $76,252.80 – $124,155.20 / year (Salary or hourly rate is based on job qualifications and relevant work experience)

Job Description

Additional Information About the Role

BJC is looking for a Sr. Performance Improvement Consultant to join our team!  This role will be managing performance improvement process throughout the organization. This is a hybrid position, but you must reside in the greater St. Louis area. 


Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

 

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

 

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

 

The Center for Clinical Excellence (CCE) provides leadership in quality assessment and health services research throughout BJC HealthCare.


Preferred Qualifications

Role Purpose

Manages or provides in-depth and broad process improvement / transformation expertise for project teams, process owners, operations, leadership and stakeholders in order to achieve engagement goals and operational performance objectives to reach successful business outcomes.  Engagement assignments, team size and duration will vary and can be large in scope, complexity and strategic alignment.Performs and manages tasks and team members related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection and analysis- Risk/Issue identification and mitigation- Stakeholder tollgates/reports- Conducts training in continuous improvement methodologies and practices related to transformation core competencies.

 

Responsibilities

  • Performs and manages tasks and team members related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection and analysis- Risk/Issue identification and mitigation- Stakeholder tollgates/reports- Conducts training in continuous improvement methodologies and practices related to transformation core competencies.
  • Identifies, performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics in large complex operations. This includes voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and other Lean/6 Sigma activities.
  • Takes lead in performing or managing tasks related to developing the future state goals and conducts analysis of the gap between current state and future state, Utilizes advanced data and statistical analysis techniques and lean/6sigma methods for assessing root causes, issues with process, stakeholder support needed, and gap identification.
  • Conducts advanced improvement activities through engagement of teams, subject matter experts , stakeholders and benchmarking. Facilitates complex rapid improvement events for value stream analysis, standard work, improved flow, pull, waste reduction, error proofing, workplace organization and other objectives. Identifies best countermeasures and combined solutions needed to address root causes.
  • Provides expert advice and contribution for rollouts, implement action and development of sustainment/control plans for solutions. Ensures appropriate project management is utilized (project approval and charters, work breakdown structures, schedules, dependencies, resource assignments, tracking and analysis, risk/issues, mitigation strategies). Completes or manages appropriate report and dashboard documents and keep stakeholders informed.

    • Minimum Requirements

    Education

  • Bachelor's Degree

    • Experience

  • 2-5 years

    • Supervisor Experience

  • No Experience

    • Preferred Requirements

    Education

  • Master's Degree

    • Experience

  • 5-10 years

    • Supervisor Experience

  • 2-5 years

    • Licenses & Certifications

  • Lean/Six Sigma
  • PMI
  • Project Management Prof

    • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer