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Community Support Specialist II - Emergency Room Enhancement

  • Florissant, Missouri
  • Clinical Services and Support
  • Multiple
  • Full-Time
  • 86707
  • STL1-N17
  • $17.62 – $29.26 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)

Job Description

Additional Information About the Role

  • Up to a $1500 Sign on Bonus
  • Shift information:  Monday - Friday 8 am - 5pm (Day Shift Only)
  • Types of clients:  Supporting individuals who present to area emergency departments frequently, for needs that are outside of what the Emergency Department is generally intended for. These individuals generally have higher needs, as they are symptomatic and still looking to be linked to mental health services. The Emergency Room Enhancement staff member will outreach individuals that are referred to them by hospital social workers in order to help connect them to resouces and services.
  • Location:  This position is community based– outreaching hospitals and clients in the hospital, their homes or other community areas.

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties.  As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.  

 

Inform, outreach, screen for services, and successfully refer people to the appropriate services within the organization and larger community in a manner that is timely and respectful.


Preferred Qualifications

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

 

Responsibilities

  • Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
  • Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
  • Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
  • Provides mentorship and job shadowing to community support colleagues.

    • Minimum Requirements

    Education

  • Bachelor's Degree
    • - Human Services or related

    Experience

  • No Experience

    • Supervisor Experience

  • No Experience

    • Licenses & Certifications

  • Class D (IL) or Class E (MO)

    • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer